Frequently Asked Questions

You can place an order through our website or mobile app. Simply select your items, add them to cart, choose your delivery address, and proceed to payment.

We accept various payment methods including credit/debit cards, digital wallets, and cash on delivery (where available).

Yes, we use industry-standard encryption to protect your payment information. We never store your full credit card details on our servers.

Yes, we regularly offer discounts and promotions. You can check our website, app, or subscribe to our newsletter to stay updated on current offers.

Currently, we only support one payment method per order. You can choose from the available payment options during checkout.

Our delivery hours vary by location and business. You can check available delivery times when placing your order.

Delivery times vary depending on your location and the business's preparation time. You'll see an estimated delivery time when placing your order.

Yes, you can track your order in real-time through our app or website once it's been confirmed and assigned to a delivery partner.

Our delivery radius varies by location. You can enter your address during checkout to see if we deliver to your area.

Yes, we offer express delivery in select areas. You can choose this option during checkout for an additional fee.

You can create an account by clicking the "Sign Up" button and providing your email address, phone number, and creating a password.

If you encounter any issues with your order, please contact our customer support team immediately through the app or website. We're available 24/7 to assist you.

You can cancel your order through the app or website if the business hasn't started preparing it yet. For assistance, contact our customer support team.

You can reset your password by clicking on "Forgot Password" on the login page. We'll send a reset link to your registered email address.

We accept returns within 7 days of delivery for unused and unopened items. Please contact our customer support to initiate a return.

Refunds are typically processed within 5-7 business days, depending on your payment method. The exact time may vary based on your bank or payment provider.

If you receive a damaged or incorrect item, please contact our customer support immediately with photos of the issue. We'll arrange for a replacement or refund.

Product availability is shown on each product page. If an item is out of stock, you can sign up for notifications when it becomes available again.

Yes, many of our products come with manufacturer warranties. The warranty details are provided on the product page and in the product documentation.

Yes, you can read customer reviews and ratings on each product page to help make informed purchasing decisions.

We use advanced security measures including encryption and secure servers to protect your personal information. We never share your data with third parties without your consent.

Yes, you can manage your communication preferences in your account settings or by clicking the unsubscribe link in any marketing email.